digital transformation

[VIE] ChatGPT là gì?

Ghi chú: Bài viết này được dịch từ đây, và dịch bởi ChatGPT, hiệu đính bởi Hải Phong. — Lời mở đầu Open AI đã trở thành cú hit trí tuệ nhân tạo lớn nhất trên toàn cầu kể từ tháng 11 năm 2022. Sự ra đời của nó sớm thu hút được hơn 1 …

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What is ChatGPT ?

Introduction Open AI has become the biggest AI hit globally since Nov 2022. Its advent soon acquired > 1M users within the first 5 days of its launch It soon becomes the top search keyword on the internet. In January 2023, Microsoft & Open AI also widespread their next phase of a continuously exclusive partnership …

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[3/4] Kubler-Ross’s change curve & application in change management

Unlike other popular change management model, Kubler Ross model – change curve is based on 5 stage of grief description by Elisabeth Kubler-Ross in 1969. Up to now, more readily know that these five stages of grief are the most commonly observed in the grieving population (Psychy) . Also, it is widely utilized as a …

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[2/4] Change management model: ADKAR

Introduction The model was developed nearly two decades ago by Prosci founder Jeff Hiatt after studying the change patterns of more than 700 organizations (Prosci). The word ADKAR is an acronym for the five outcomes an individual needs to experience for a change to be successful: Awareness, Desire, Knowledge, Ability, and Reinforcement. If the 7-S framework by …

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Why do people resist changes?

In the previous note, we go through drives for changes. In this one, I collect popular reasons why staff and even managers tend to resist change more frequently. Change management is all about people issues. If staff doesn’t obtain the change mission and receive enough support, conflicts or lack of engagement hinder the project delivery …

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